Single Counselor Members prior to January 1st, 2024
ANNOUNCEMENT
More Capabilities at a Lower Price that You Control
Why the change?
In an unprecedented move, we've decided to lower our prices, a decision that diverges significantly from the industry norm, especially in times of economic inflation. This adjustment stems from our deep dive into the educational consultant's career progression, revealing a path that our previous pricing model simply did not support.
Our commitment lies in bolstering the counselor's journey, understanding that this new pricing strategy will reduce expenses for many of our clients. Opting for this route means CounselMore willingly accepts a decrease in revenue—a testament to our dedication to our customers rather than capitalizing on inflation to increase our prices.
For the 2% of members who might see a slight uptick in costs we've ensured the new portal compensates with enhanced features, capabilities, and security, alongside a non-expiring 25% discount for everyone, to ease the transition. In fact, we're offering the same 25% discount to anyone who joins CounselMore right now.
This strategic shift supports our vision of a more expansive database and more robust collaboration channels for all stakeholders of the college planning process. tailored to our customers' evolving needs, necessitating a more robust platform. Our aim to remain at the forefront of technological innovation in educational consulting, guided by the insights of the experts who use our tools, underscores the necessity of this bold move.
At CounselMore, we take pride in being your partner, shaping modern educational planning together. Following extensive research and valuable conversations with you, our members, we are excited to announce a significant update to our pricing structure and technology capabilities, effective January 2024.
Even More Capabilities
If you are a Single Counselor who became a CounselMore license holder prior to January 1st, 2024 - this incredibly good news is for you.
The latest platform brings exciting additions such as seamless CRM synchronization through Zapier integration, efficient payment processing with Stripe integration, and personalized training sessions to help you master the new functionalities with ease.
- Zapier
- Stripe
- Return of Financial Fit tab
- Streamlined Assignments
- New datapoints
- Campus Tour Log
- Professional Credit Log
- College Counselors Near Me, increasing your celebrity and ability for your services to stand out in your field.
just to name a few.
These updates are designed to streamline operations, improve financial management, and facilitate better connections with students and families, embodying CounselMore's commitment to innovation and support for educational consultants.
Discover the Simplicity of All-Inclusive Technology with CounselMore!
At CounselMore, we understand that navigating the complexities of technology can be daunting, especially when your focus is on guiding students towards their educational dreams.
That's why we've revolutionized our approach: Every Plan, Advanced Features!
No More Guesswork, Just Empowerment!
Why Limit Your Potential?
- Full Access, Zero Confusion: Every Single License plan now comes with complete access to all of CounselMore's advanced features for individual practitioners. It's yours - no more choosing, no more missing out.
- Effortless Learning Curve: Not tech-savvy? No problem! Through our tailored training sessions, you'll glide through the learning curve and emerge confident, capable, and tech-savvy. When you have completed your account migration we have a special training session set aside for you.
- Maximize Efficiency: Harness the full power of CounselMore to save time, enhance your service offerings, and provide unparalleled guidance to your students.
This isn't an update; it's a paradigm shift.
Every tool, every resource, every cutting-edge feature - now standard in your CounselMore subscription. We're not just handing you the keys to advanced technology; we're guiding you down the path to effortless mastery.
Ready to Embrace the Future of Educational Consulting?
This is more than an upgrade. It's your gateway to a world where technology empowers, not overwhelms.
Tailored for Your Growth: Control and Flexibility
We are transitioning from a tiered features pricing system to a more accessible, per-student model. This change is designed to align with your evolving needs, offering you greater control over your costs.
Choose an Active Student Records Tier that makes sense for your average annual number of students. If you go beyond that number you do not have to turn off a student record to turn on another - nope - you will simply add the new student at a rate of $1.00 - $4.00 depending on which tier you choose.
We will help you find the right tier that saves you money. Or you can go look right now.
Click on your Settings menu and then select My Account, now click the button that reads See Other Plans
Follow the on screen instructions. Look for the small words reading Cost Breakdown
For Our Valued Current Members:
Legacy Commitment: Our unwavering dedication to our long-standing members remains. We are here to support you through this migration and provide you with a smooth transition that is to your benefit.
25% discount Included
To kick things off right we've packed a permanent 25% discount into your migration plan
Base Plan: Starts at $35, covering up to five active student accounts, each with student, parent, and advisor portals. Stay at this tier or upgrade once you reach 11, when it's more affordable to change tiers.
11 is the Magic Number : If you have more than 11 students, consider a tier plan. Once you have 11 students, you receive 3 free students, when you move to the first tier plan $59/15 active student records. Our new price plan and extensive new platform is designed to better serve the modern college planner. Research shows 11 is the Magic Number for the first tipping point in growing your practice.
Unlimited Students: When you're ready - you'll enjoy the tiny price of just $150 /mo.
Flexible Costs: Choose the right active student allotment for a consistent monthly price. Increase your allotment as needed. Each tier provides a additional student cost discount. The more you add the smaller the cost.
Add An Assistant: Adding an assistant is the signal of the next phase of growth and THAT is a reason to celebrate. In light of your achievement we'll reward you with a 50% discount on your first additional license. Instead of $39 per month, you'll only pay $19 a month to add another general license to your account. Additional licenses can be added for $39 per month.
Empowering Your Practice:
Time Savings: CounselMore saves an average of 10 hours per student, offering significant time and cost savings.
Unlimited Plan Options: Ideal for managing large numbers of students, with additional management tools and customizable permissions.
Add an Assistant or a partner's account: Standard plans can now include an assistant account and multiple partners or specialists.
Add a Temporary Essay Specialist: Add for just a few months and then turn off their account. Turn them back on when the season begins. Control your costs!
A Commitment to Your Success:
This pricing update is a testament to our dedication to the educational consultant community. We value your feedback and are committed to considering its impact on every change we make. Your success and well-being are at the heart of everything we do at CounselMore.
We are eager to embark on this new journey with you and look forward to hearing your thoughts and answering any questions you may have. Together, let's continue to shape the future of educational planning.
Single Counselor Members
Prior to January 2024
Frequently Asked Questions about Migrating to the new platform
What Are the Specifics of the new tiers?
A non-expiring 25% discount is included in all of the below price options.
Each time you upgrade a tier you receive the equivalent of one or more free active student records because each tier packs a bigger discount.
$35 / 5 Active students - add or subtract additional students : $4 /mo
$59 / 15 Active students - add or subtract additional students : $2 /mo
$99 / 35 Active Student - add or subtract additional students : $1 /mo
$150 - Unlimited student records
Add additional staff licenses:
$39* /mo
*first additional license is 50% discount as a congratualtions for demonstrating the first signs of a growing your practice. That's Great!!
And to not slow you down -
Just $19 /mo for your 1st additional license.
Keep growing!
Where can I be trained on the new capabilities I have?
Goto the live training page and click the button for legacy plan holders.
Can I Keep My Current Plan?
Absolutely. You have the option to continue with your existing plan until the end of formal transition.
Depending on your type of account, the transition deadline will be different.
In some cases it is 3 months in others 6 months.
The majority of accounts will be migrated by August 1st 2024
Current members should contact support@counselmore.com to discuss your specific benefits.
Our goal is to offer flexibility and choice, not to simply mandate changes.
How Does the Add-A-Student Option Work?
If you need to exceed your plan's student limit, you can add students anytime.
When you do, you will be charged a tiny amount or a tiniest amount, dependnig on which tier you choose.
This option is designed for flexibility without requiring a plan upgrade.
When it makes sense to you - you always have the option to move up in plan level.
What Happens If I Exceed My Plan's Student Limit?
No surprises!
If you exceed your plan's limit, you can either use the add-a-student option to add additional students
(add a single active student account, one by one as you need)
or if you believe the increased need will be sustained, consider saving yourself some money by upgrading to a higher tier that accommodates your increased need.
As you increase tier levels, your costs per student will go down.
How Are Inactive Students Handled?
There are 3 types of student account status:
- Prospective
- Archive
- Active
When you create a student record, you choose the status.
By default, the student account is a "Prospect".
When the status is changed to "Active", the number of active student records increases.
When that student record is moved to "Archive" or "Prospect" , the total active student count will go down.
The status of each account can be changed as you please - anytime.
When a status is in Archive, you will still have 100% access to the student record. The record is fully viewable.
What If I Need to Downgrade My Plan?
Downgrading your plan is always possible.
Migrate to the new platform and choose the number of students you need and still keep all of the capabilities and even experience brand new features.
We've made this easy.
Login to your account, Click your Settings menu and My Account
then click See other plans
How Will This Pricing Change Improve the Service?
Since 2016 we've listened, learned and reflected your ways in our technology because together we know more, together we counsel more.
This change in pricing is better matched to the actual practice of educational service providers. When we support their practice intuitively, we improve everyone's services.
What Are the Terms for the Unlimited Plan?
The unlimited plan is ideal for those with more than 80 active students.
You can see for yourself the per student costs in the knowledge base
Is There a Transition Period or Special Support During the Change?
Of course - we always provide special support.
After your account is migrated, we with a Tech Mentor
in this session just for you.
How Does This Pricing Align With Market Standards?
SCORE review
The pricing model for the $35/5 Active Student plan within the CounselMore platform is thoughtfully designed to resonate well with the prevailing standards in the educational consulting market, showcasing CounselMore's commitment to delivering exceptional value to its users. Here’s a closer look at how this pricing strategy exemplifies alignment with market expectations, while underscoring CounselMore's dedication to its community:
1. **Exceptional Value Proposition**: By enhancing the platform's capabilities without increasing costs and in 98% of existing users, Decreasing costs, demonstrates a profound understanding of the value educators and consultants seek. This approach not only enriches the user experience but highlights CounselMore's commitment to fostering growth and success within the educational consulting community.
2. **Competitive and Accessible Pricing**:
In a market that is as dynamic as it is competitive, CounselMore's pricing strategy stands out for its accessibility and fairness. The $35 to $150 price point for managing up to 5 active students to infinity active students is carefully chosen to ensure that both independent consultants and smaller firms can leverage the platform's comprehensive features without financial strain. This inclusivity reflects CounselMore's mission to empower educational professionals at all levels and fortify the profession by providing excellent technology at the lowet possible price for each counselor.
3. **Alignment with Industry Standards**: CounselMore's pricing model mirrors the industry's shift towards transparent, value-driven offerings. By integrating more capabilities into an existing plan without additional fees, CounselMore sets a new benchmark for customer-centric service. This strategy not only meets but exceeds market standards, positioning CounselMore as a leader in innovation and customer satisfaction.
4. **Competitive Advantage Through Enhanced Features**:
The additional capabilities included in the plan are meticulously selected to address the evolving needs of educational consultants. Delivering on easy integrations to minimize counselors patchwork environments, further easing costs. This forward-thinking approach ensures that CounselMore users have a competitive edge, equipped with the latest tools and features to enhance their service offerings. It's a testament to CounselMore's dedication to advancing the field of educational consulting through technology.
5. **Scalability and Flexibility**: CounselMore's pricing model is designed with growth in mind, offering a scalable solution that evolves with the needs of its users. This flexibility ensures that as consultants expand their services to support more students, CounselMore remains a viable and supportive platform that adapts to their changing needs.
In essence, CounselMore's pricing strategy is a reflection of its overarching philosophy to serve the educational consulting community with integrity, innovation, and a deep commitment to value. It's a strategy that not only aligns with market standards but also sets a new standard for excellence and support within the industry.
How Will Billing and Payments Change?
They won't change in any noticable way - although its more than likely you'll be paying less.
When you change plans, the results will be seen in the following month billing cycle.
If you have a pre paid account then your next charges will pull from the credit first.
Billing will be based on the number of active students in your account and which active student alottment you have chosen.
Control your costs by choosing a consistent active student record alottment.
If you add an additional active student, thereby going beyond your pre-selected allotment, you will pay a tiny monthly fee for the additional student, until you choose to increase your plan level
or you change the status of the student record to "Prospect" or "Archive".
Each time you choose to increase your plan level, your price per student will go down. See graph.
Payments can be made monthly or annually, depending on your chosen plan, with clear, straightforward invoices.
Will There Be Future Pricing Changes?
While we aim for stability in our pricing, we will continue to evaluate and adjust as necessary to reflect market conditions and the evolving needs of our clients.
What happens if I'm on a legacy plan and don't change plans?
Your billing and service will remain unchanged until you decide to make the transition.
Your legacy account will remain active and unchanged.
Our support team is committed to reaching out to each member for personalized migration assistance.
Should you have any immediate concerns or questions about your account, including anticipated active student numbers, please contact our support desk at CounselMore for tailored advice.
How long does migration to the new platform take?
Unless CounselMore contacts you first with instructions...
1) A CounselMore member inquires and requests a platform change. They will be asked to which Tier they intend to move to and their expected number of Active students. When the member replies, their Active student count will be confirmed.
2) Development will then generate a ticket to begin the member's migration. Our team then has to make changes to the individual member account. At the same time our billing office will make sure the member's account will charge correctly. When those 2 items are in place, our customer service team will write again to the member with instructions on how to complete the migration.
3) The member receives instructions and must complete the migration steps from their desktop. This requiers choosing the new Tier from My Account.
If you have not yet made an inquiry to support about your migration, then you will find your My Account button is replaced by a Contact Us button.
I still see a contact us button even though I received an email that told me I could migrate. What should I do?
Contact us. That's our fault. As we migrate you sometime our wifi cuts out and the system doesn't take the command. Please let us know. Thank you!
We have multiple licenses or counselors - does this pertain to us?
No - you are special - email support@counselmore.com
What new features will be available in the new plan?
Zapier and Stripe integrations, ability to add an assistant at all account levels AND at a 50% discount, free counselor directory, new grad data, easier custom data collection, financial fit tab, new Google Drive options, new partners, monthly mentorship circle professional development, along with a 25% promotional discount, are designed to ensure that everyone benefits from this transition.
I don't know how to migrate to the new platform, what should I do?
Our approach involves reaching out to each member individually to assist with the migration process personally, ensuring it aligns with each member's comfort level and timeline. You will receive an email from us but if you don't want to wait - please initiate your transition just by emailing support@counselmore.com - we are always here for you.
How can I know what I will be paying with the new plan?
How can I know what I will be paying with the new plan?
Navigate to 'Settings' in the top right corner, select 'My Account,' and click on 'See Other Plans' to explore your new pricing options. As a valued legacy member, you'll find a 'Contact Us' button instead of the usual purchase option, as we'll handle the backend changes for you and migrate with you.
I am a Multi License account holder with a team of consultants, when will my account migrate?
Legacy account holders have the choice of staying on their current platform.
At present, Multi License accounts are not being migrated due to their already advanced capabilities and the need for more detailed attention.
We are currently focusing on other migrations but encourage those with specific concerns to contact us, including anticipated numbers of active students.
I saw the new price and I like my current price better, what should I do?
Legacy account holders have the choice of staying on their current platform.
Please reach out to our support desk with your concerns, including the number of active students you have and your reasons for preferring the current plans.